Your customer services agent was fantastic, very helpful and ran through the ordering process for my new replacement blinds. However, two blinds were ordered and only one delivered. I have had no updates on when the second will be delivered. Very frustrating and still awaiting on my second blind.
Comment by veluxblindsdirect.co.uk:
Thank you for the feedback in relation to your order. I attempted to call you to discuss. However, you were unavailable. If possible, can you please contact VELUX on 01592 778 225 at your earliest convenience and we can try our best to rectify the blind delivery for you. I can see that there is a possible return that you are also trying to arrange so it would be great to discuss this information with you thank you.