Although your webpage did state delivery would be in 7 - 10 working day my delivery took 11 days. Although this would normally be thought of as reasonable, because it was for a let holiday home this caused a complaint to be raised. This was to replace a previoud Velux blind. Competition companies offer delivery in 2-5 working days.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that your delivery took slightly longer than the advised 7–10 working days, and we appreciate how this may have caused inconvenience. While our lead times can occasionally vary, this is not the experience we aim to provide. Your feedback is important to us, and we're continually working to improve our service.