I ordered a blackout blind to a certain colour, which I realised had a lead time on it due to being made up specifically, which was fine; the only problem was that the two attachments I needed, in order to put up the blind, were shipped well after the blind had arrived. So, I couldn't put it up for over a week. The attachments, which were each less than 4cm x 2 cm in size, were shipped SEPARATELY in HUGE boxes, so I had to wait for them each to arrive, days apart, via courier, and arrange for them to be left somewhere if I was out. Why not ship the attachments BEFORE the blind, and put them in a simple Jiffy bag that could pop through the letter box? I love the blind, but all in all it's been nearly a month from ordering to being able to put it up!
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re really pleased to hear that you love the blind itself, but we’re very sorry for the frustration caused by the delivery process. We understand how inconvenient it must have been to receive the fittings separately. Your suggestion around sending smaller components in advance and in more suitable packaging is very valid, and we appreciate you taking the time to share it.