You claim to use Parcelforce but my delivery was with Evri: probably the most hated service in the UK. I'm still waiting for half of my order to be delivered by then after a week. Evri's customer service has not been able to help and YOUR customer service stops working at lunchtime on Friday. My Friday 2pm email to your support gets an automated reply saying you soon to respond in 72 hours: this is not a customer facing business