We are very careful how we open & close our duo blinds yet the last two replacements now bring the total replacements we have ordered since late 2020’s initial installation to 4. The breakdown of components is always the same ie the cord mechanism breaks. I realise that wear & tear is inevitable but I would like to see the replacement blinds to be a more affordable option going forward.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re truly sorry to hear that you’ve had recurring issues with the cord mechanism on your duo blinds. We understand how frustrating it must be to handle the blinds with care and still experience repeated breakdowns. We also appreciate your comment regarding the cost of replacements. We recognise that wear and tear happens over time, but we agree that long‑term affordability is important. We’re continuously exploring ways to make replacement solutions more cost‑effective for our customers.