veluxblindsdirect.co.uk Reviews

Consumer Goods

(15890 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirectcouk
6/10

Due to a 2mm thich piece of cord snapping i have to replace a £150 blackout blind. No recycling of any of the component parts, all of which are otherwise perfectly reusable. The blind is fine. The edgings are fine. Even the screws and screwdriver are fine but I had to buy a new blind and throw all of the old one in the bin. In this day that is disgraceful.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We appreciate and understand your concerns. VELUX offers a 3-year guarantee on manual blinds. As your product falls outside of this guarantee period, the only available solution, as previously advised, is a full replacement. Please don’t hesitate to get in touch with us so we can assist you further.

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