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Patrice B
10/10
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I requested samples and they arrived promptly and were exactly as ordered replacement blind on its way, very pleased with the response would highly recommend.
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Mark P
7/10
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My velux product delivery was scheduled ahead of the delivery date so I was very pleased. Also there was a choice of delivery dates so very convenient. The delivery, tracking, etc was perfect. But my product arrived in a very badly damaged box, with items falling out that the delivery driver handed to me. I have checked the components in the box compared to the instructions and contents I was expecting and all seems to be ok and undamaged. Fingers crossed. I won’t be installing this product for another month so will see then, I guess. As for the product itself, looks good, well made, but I would have liked a white insect screen instead of black. I guess black is more practical but didn’t see any choice on the website. Overall pleased with the product although not yet fitted, and delivery was as expected just a shame it was damaged packaging.
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Adrian C
5/10
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Blinds installed by your verified installer for, inter alia, Worcestershire two weeks ago and I’m waiting for your installer to return to make the electricity connection.
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Fred P
0/10
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Yes it would be helpfull to actually receive the blinds before the questionnaire !!!!!
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Anthony S
10/10
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Great design and easy to fit with basic DIY skills. We had internal blackout blinds first which got very hot - these external shades have made a big difference. My one request is that Velux reduce the leftover materials as a result of including fittings for all possible variants of the windows.
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CAROLYN B
9/10
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The duo blinds are a nice quality item which our nephew found easy to fit. It was a hot day and the awning made a huge difference, dropping down the internal temperature of the house by several degrees.
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Garry G
10/10
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Bought 2 blinds recently I had made an error with the first fitted then realized it was wrong checked the box and order and I had omitted a letter or number. I phoned to request a return and check if the one I had would fit my other window luckily it does and now fitted correctly the replacement has arrived and also fitted, The second is a newer upvc and is noticeably better than the one fitted to the wood frame window which lets in light at the top and sides and has a pin hole in the cloth not noticeable at dusk but shows in the sunlight