Excellent and professional customer service. I wish all companies I deal with have the same customer service as Velux. Please keep it up.
I shouldn\'t have to throw away a perfectly serviceable blind because the chords wore out and new ones cannot be supplied or fitted.
I\'ve taken the day off work to wait in for a delivery. It says they\'ve attempted 3 hours ago. I don\'t know who\'s door they knocked on or but it wasn\'t mine.
I ordered 2 blinds, on one of them the strings had come out of the guides which meant it didn\'t work correctly. I had to remove the blind and sort out the string. All was good then.
Delivery was a few days faster than expected. But the main plus point was the ease of installation of the blinds - super easy and the blinds are really high quality. Very happy.