The simplicity of the installation with the included tool was fantastic. Despite installing at height the blind was a dream to install. My experince with Velux from start to finish has been a pleasure!
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I found the product range a bit confussing but identifying the size I needed was clear. Assembly and fitting instructions were very good.
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Ordered 2 swatches to choose blinds and you sent wrong one... Really how hard is it????? Had to order again and 5 days later still not received. Not impressed
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Thought the delivery time we were given was a little bit long, wasn’t till they were dispatched and we tracked them that we realised they were coming from France! Overall a good experience and so far a great product.
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