Quality product, well worth the cost, but not aware delivery involved long delays in transit.
Very surprised that the blind arrived in just a branded outer box. Our order arrived with a noticeable hole in the packaging exposing the silver surround of the blind. Thankfully the frame was not harmed. Whilst I appreciate the need to reduce packing for environmental reasons if this then exposes the fragility of the product to more harm you are at risk of more returns / costs of replacement orders. A further layer of recyclable packaging could help prevent this, once the blinds enter the delivery process.
I was told it was easy to fix. It wasn’t. Screws too tiny and no mention of needing an Allen key. Every hole position was different to the last model.
the edges were not cut very well, they were quite jagged and so it was not possible to get a snug fit. But overall once installed, the products looks good and functions well. Not bad for a 30 year-old window frame!