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Adele T
10/10
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My builder bought a velux blind through another person and it was faulty. They took so long in agreeing to take it back that I just asked for money back bought from you used same fitter and it’s perfect.
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D D
10/10
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The quality of the Velux products are first class, as are the fitting instructions. Took around two weeks for the product to arrive which could be improved.
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Margaret B
4/10
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Trevor R
10/10
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It’s very useful to be able to buy a spare part for an old Velux window. In my case that was a new blackout blind for a 36 year old window.
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Martin E
0/10
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We relied on your assurance that the blind we wanted to purchase would be fully compatible with our Velux window. It was wholly incompatible. Very disappointing. You have offered a refund of the cost but we have been left with losses from wasted installation costs and the problem of sourcing a suitable alternative blind.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations. Your feedback is important to us, and we're continually working to improve our service.