Some very small parts were missing from the fitting pack. These have been ordered but are going to take over three weeks to deliver. In the meantime the new blind cannot be used.
I have bought 3 replacement blinds each has failed after 2-3 years and failed to roll up. It woukd be a goid option if I could just purchase the roll up blind without all the additional aluminium fittings.
it\'s the second time i need to repair the same blind in like 6 years. i thought they could last a bit longer.
Very helpful and courteous Customer Service support from Jackie today, helping me out with a wayward delivery. I was initially disappointed with my first Velux experience but Jackie managed to turn that around to a positive outcome. Looking forward to receiving my delivery early next week.
Items not received . I would like to to actually deliver items that are ordered, said on the website delivered 1/2 days, 3 weeks later I am still waiting!