Website made it easy to match window and flashing.
Comment by TheRoofWindowStore.co.uk:
Good Morning,
Thank you for providing us with your feedback.
Your comments are important to us as it allows us to improve our service and product quality.
We're happy to hear you had an overall great experience with our service and look forward to welcoming you back to The Roof Window Store,
Kind Regards,
The Roof Window Store
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by TheRoofWindowStore.co.uk:
Good Morning, Thank you for providing us with your feedback. Your comments are important to us as it allows us to improve our service and product quality. We're happy to hear you had an overall great experience with our service and look forward to welcoming you back to The Roof Window Store, Kind Regards, The Roof Window Store