TheRoofWindowStore.co.uk Reviews

Consumer Goods

(296 public reviews)
Rating of  9.3  from 0 - 10

Not sure about the warranty details?..any info greatly received.Good service though.thanks.

Comment by TheRoofWindowStore.co.uk:

Good Afternoon, Thank you for providing us with your feedback. I can confirm that you receive a 10 year warranty on roof window purchases and 3 years on VELUX blinds. If you have any further questions, you can reach our team at info@theroofwindowstore.co.uk Kind Regards, The Roof Window Store

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A good service a good product, we have used twice now.

Comment by TheRoofWindowStore.co.uk:

Good Afternoon, Thank you for providing us with your feedback. Your comments are important to us as it allows us to improve the quality of our products and services. We're extremely happy that you were satisfied with our service and products. We hope to welcome you back soon, Kind Regards, The Roof Window Store

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Very competitive price, good quality and reliable delivery time. No complaints at all. Nice there are still companies that do what they say.

Comment by TheRoofWindowStore.co.uk:

Good Afternoon, Thank you for providing us with your feedback. Your feedback is greatly appreciated as it allows us to improve the quality of our products and services. We'd like to thank you for shopping with us and hope to welcome you back soon, Kind Regards, The Roof Window Store

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We needed to return a window and order a smaller replacement. I contacted the company and spoke to Lazlo who was extremely helpful, he arranged our collection and new order - keeping us updated by email. Brilliant service.

Comment by TheRoofWindowStore.co.uk:

Good Afternoon, Thank you for providing us with your feedback. Your feedback is greatly appreciated as it allows us to improve the quality of our products and services. We're happy to hear that your return case was handled in a timely professional manner. If you need further assistance, please do not hesitate to contact us, Kind Regards, The Roof Window Store

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I ordered the wrong size velux, when I rang to explain, it was no problem to change it, delivery wasn’t delayed and the lady I spoke too was friendly and helpful.

Comment by TheRoofWindowStore.co.uk:

Good Afternoon, Thank you for providing us with your feedback. Your feedback is greatly appreciated as it allows us to improve the quality of our products and services. We'd like to thank you for shopping with us and hope to welcome you back soon, Kind Regards, The Roof Window Store

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Nice to have a quality product delivered without damage and on time, other companies could learn a lot from you.

Comment by TheRoofWindowStore.co.uk:

Good Afternoon, Thank you for providing us with your feedback. Your feedback is greatly appreciated as it allows us to improve the quality of our products and services. We'd like to thank you for shopping with us and hope to welcome you back soon, Kind Regards, The Roof Window Store

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I didn’t have to return anything but I did it did seem a problem.

Comment by TheRoofWindowStore.co.uk:

Good Afternoon, Thank you for providing us with your feedback. Your feedback is greatly appreciated as it allows us to improve the quality of our products and services. We'd like to thank you for shopping with us and hope to welcome you back soon, Kind Regards, The Roof Window Store

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