TheRoofWindowStore.co.uk Reviews

Consumer Goods

(404 public reviews)
Rating of  8.5  from 0 - 10

Good overall service. But delivery did not come till the day after stated

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Product was damaged on delivery. Had no choice but to accept it anyway as your lack of express delivery to remedy your error left my hands tied.

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My delivery update was non existent when my delivery date failed..only upon recieving 2 of 6 packages and having to chase up the delivery was i then told my delivery was not coming on stated day..i lost the cost of 2 fitters for days work due to failed delivery and no updates. You ask here on the review page would i like yo be contacted by a customer service rep..seems a little late now in the process now!

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Customer support had no idea about my delivery. Ended up being lost and took ages for a refund. I eventually asked again for refund said there was a error so they had to reissue the refund. Wasted mines and builders time as everything was delayed by almost 3 weeks. Also asked on 3 occasions to make a Complaint. Everytime I was ignored

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The windows where good at a good price and i had some problems so contacted them on chat and theu responsed immediately. Would shop again.

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Great quality product at a sensible price, really quick delivery. Excellent service.

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I still haven\'t received my full order after the shipping company being unable to locate a flashing kit. Replacement has been ordered but there is no expedited delivery service given the circumstances. Build now delayed.

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Great service the window flashing came on time within 4 days where other companies will take up to four weeks

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