|
Kenneth J R Smith
10/10
|
Minor damages to awkwardly shaped components. Easily straightened. Packaging or handling could be more appropriate for such delicate items.
Report for abuse
|
Susan Trahar
7/10
|
Thought the delivery men could have taken the window off the pallet and taken the pallet back with them. Now we have pallet we don\'t want and have to deal with it. Also delivery should have been 22nd November but arrived on 25th
Report for abuse
|
Ian Paterson
10/10
|
Comment by TheRoofWindowStore.co.uk:
Thank you for sharing your feedback. We’re sorry to hear about the inconvenience caused by the pallet. As stated in our terms and conditions, our carriers provide curbside delivery only and are unable to remove the pallet after delivery. We completely understand how this might feel frustrating and recommend reaching out to a local recycling center or waste disposal service for assistance. We also want to sincerely apologize for the delay in your delivery. While we always strive to meet scheduled dates, unforeseen circumstances can sometimes cause delays. We truly appreciate your patience and understanding and are here to assist further if needed. Please don’t hesitate to reach out to us.