Pleased with what I bought.
Prompt delivery would use again.
Comment by TheRoofWindowStore.co.uk:
Thank you so much for sharing your feedback. We’re delighted to hear you’re pleased with your purchase and that the delivery was nice and prompt. It’s great to know you’d choose to shop with us again, we truly appreciate it.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by TheRoofWindowStore.co.uk:
Thank you so much for sharing your feedback. We’re delighted to hear you’re pleased with your purchase and that the delivery was nice and prompt. It’s great to know you’d choose to shop with us again, we truly appreciate it.