Very happy with service, delivery and value for money. Saved £450 by shopping with you.
Comment by TheRoofWindowStore.co.uk:
Thank you for taking the time to leave feedback! I am thrilled to hear that we managed to save you a nice sum. I hope the ordering process and delivery was smooth as well. Please also remember that your windows are covered by a 10-year warranty. Should you have any concerns, questions or further needs in the future, please do not hesitate to contact us.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by TheRoofWindowStore.co.uk:
Thank you for taking the time to leave feedback! I am thrilled to hear that we managed to save you a nice sum. I hope the ordering process and delivery was smooth as well. Please also remember that your windows are covered by a 10-year warranty. Should you have any concerns, questions or further needs in the future, please do not hesitate to contact us.