The doctor was dismissive and asked me what I wanted him to do for me. I came to the ER for competent medical care which involves a thorough assessment by a medical doctor and a professional recommendation for care. I did not come in with a plan of what I wanted the doctor to do for me. He did not listen to my lungs despite my issues of a dry cough and pain with every breath, did not reference my x ray—I don’t know if he even looked at it. He completely dismissed the severe abdominal pain I came in with. Actually he did a painful exam while I was sitting up which was completely ineffective. Not to mention awkward as he reached under my arms while I was in a sitting position. I left with no diagnosis and no treatment plan and the same pain level that has actually increased since I left. I was given no plan of care except “come back if you need something”. Complete waste of time and money. Doctor was smug and dismissive and did not seem to believe my complaints. I am continuing to struggle with difficulty even breathing bc of the pain in my lungs. Terrible. I have seen the same Dr before and had a nearly identical experience. I have used legacy urgent care many times in the past for my 6 kids and will steer clear of it as long as that man is practicing there. I will also steer others away from using the legacy er until I know that doctor will not be there. I am not one to complain about medical care—maybe 3 times in the last 15 years and those had to do with blatantly inappropriate comments that bordered on harassment. As caretaker of a household of 8 I have seen many doctors. I hold a post graduate degree and am better at diagnosing issues than most medical professionals—in fact I overruled a dentist and oral surgeon this summer to properly treat an infection in my daughter’s mouth when they both recommend surgical extraction of a tooth which would have been completely unnecessary and invasive. I share that to say I don’t often seek out medical advice for run of the mill issues and I can almost always effectively address and treat any symptoms I am experiencing. Unfortunately this doctor was more interested in the takeout he loudly ordered while I waited than I performing his professional duties.
