Legacy ER & Urgent Care Reviews

Health Care

Legacy ER & Urgent Care pioneered the hybrid healthcare model in 2008. Now Legacy's 6 hybrid convenient care locations provide patients instant access to a full-service emergency room with the opportunity to only pay for the level of care needed.

Over 80% of the 90,000 patients we treat every year are billed at urgent care levels, saving over $13M annually in unnecessary ER bills. Legacy has a dedicated ER staff trained in customer service which means quality human to human care. Imagine that; a new standard in healthcare is here.

8317 public reviews for Legacy ER & Urgent Care
Rating of 9.4
from 0 - 10
84
Net Promoter Score®
Ratings are based on the last 12 months
legacy-er-urgent-care
7/10

I had heard that it takes 3 to 4 hours to be seen by a doctor but I was seen within 15 minutes of arrival. I did explain to the doctor that I felt discomfort around my abdomen when wearing clothes. The doctor suspected appendix or kidney stones. He suspected kidney stones or appendix and suggested a urine analysis for the kidney stone and a CT scan for the appendix before making a diagnosis.It finally turned out to be herpes ( shingles) when I returned to India 3 days later. To be fair to the doctor, the rashes has not appeared when he examined me but I feel he should have suspected shingles when I told him about my discomfort while wearing clothes. The fee of 2000 dollars for the CT scan also put me off and, in retrospect, I’m glad that I didn’t opt for it. Other than this, I was very happy with the way I was treated during my visit to the ER.

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legacy-er-urgent-care
10/10

Wonderful care as usual!

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legacy-er-urgent-care
10/10

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legacy-er-urgent-care
10/10

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legacy-er-urgent-care
10/10

Dr. Burns is my favorite doctor. He was very helpful, knowledgeable, friendly, attentive and knew exactly what I needed.

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legacy-er-urgent-care
10/10

I have been going here for several years and love the treatment I have received. I am sad that you do not take Medicare and so next year when I turn 65, I will no longer be able to go here. Maybe ya'll can take it again like you did before.

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legacy-er-urgent-care
10/10

Very clean and friendly service. In and out within an hour. Highly recommend

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legacy-er-urgent-care
10/10

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legacy-er-urgent-care
10/10

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legacy-er-urgent-care
10/10

Absolutely amazing. 5 days after our visit and I’m still blown away by the experience. Every single staff member, from beginning to end, was so great...polite, efficient, caring. The entire process was efficient and we were in an out in less than an hour. I will never go anywhere else!

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