Legacy ER & Urgent Care Reviews

Health Care

Legacy ER & Urgent Care pioneered the hybrid healthcare model in 2008. Now Legacy's 6 hybrid convenient care locations provide patients instant access to a full-service emergency room with the opportunity to only pay for the level of care needed.

Over 80% of the 90,000 patients we treat every year are billed at urgent care levels, saving over $13M annually in unnecessary ER bills. Legacy has a dedicated ER staff trained in customer service which means quality human to human care. Imagine that; a new standard in healthcare is here.

8982 public reviews for Legacy ER & Urgent Care
Rating of 9.4
from 0 - 10
84
Net Promoter Score®
Ratings are based on the last 12 months
legacy-er-urgent-care
8/10

Frustrating to have it wait 45 minutes in waiting area before a nurse called us back. That is not ‘urgent’

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legacy-er-urgent-care
10/10

Great staff and friendly service!

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legacy-er-urgent-care
10/10

Can’t think of any

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legacy-er-urgent-care
0/10

My doctor did not bother with a UA CBC OR CMP we had a consult for three minutes consisting of telling me I need to drink fluid. I could have googled that. The night receptionist is horribly unprofessional and says inappropriate things to someone who is sick in a waiting room. We were then billed for an entire ER visit with worse pain than when I walked in. NEVER AGAIN.

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legacy-er-urgent-care
10/10

Jason was great and the whole staff gave us another great experience.

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legacy-er-urgent-care
10/10

Amazing service. I will definitely be back if the need arises.

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legacy-er-urgent-care
8/10

Was clean facility, fast, friendly and efficient.

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legacy-er-urgent-care
10/10

Great care and service

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legacy-er-urgent-care
10/10

It is a great place to get medical care, even if it is a non emergency medical problem. We have used them for both urgent care and ER. The complete staff is great and we feel that they handled our treatments appropriately.

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legacy-er-urgent-care
10/10

The people are great and caring. I really like Dr. Ashley , he care for the people he treats.

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