Legacy ER & Urgent Care Reviews

Health Care

Legacy ER & Urgent Care pioneered the hybrid healthcare model in 2008. Now Legacy's 6 hybrid convenient care locations provide patients instant access to a full-service emergency room with the opportunity to only pay for the level of care needed. Over 80% of the 90,000 patients we treat every year are billed at urgent care levels, saving over $13M annually in unnecessary ER bills. Legacy has a dedicated ER staff trained in customer service which means quality human to human care. Imagine that; a new standard in healthcare is here.

7531 public reviews for Legacy ER & Urgent Care
Rating of 9.4
from 0 - 10
83
Net Promoter Score®
Ratings are based on the last 12 months
legacy-er-urgent-care
10/10

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legacy-er-urgent-care
0/10

The billing procedures are insane. There is no way for the office to calculate the total bill at the time of service so you must wait 4 -6 weeks to understand your total out of pocket. I would not recommend this facility based on that fact alone. Although the facility may be in-network on your insurance, there is no guarantee the people who treat you are also covered.

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legacy-er-urgent-care
10/10

Great service. Very friendly staff especially Caroline. I can’t remember all the names but they were all courteous and professional. Dr. Covington explained everything thoroughly & was easy to talk to. Wait time was minimal. Overall Great experience although I wasn’t feeling well.

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legacy-er-urgent-care
10/10

It was a very positive experience I felt that I was well taken care of and the doctor and staff were very thorough with my care.

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legacy-er-urgent-care
9/10

Keep up the good work!

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legacy-er-urgent-care
9/10

The way the entrance door open can be an issue.

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legacy-er-urgent-care
10/10

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legacy-er-urgent-care
10/10

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legacy-er-urgent-care
10/10

Kristi Stair is the best!!

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legacy-er-urgent-care
10/10

Staff was very attentive.

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