Legacy ER & Urgent Care Reviews

Health Care

Legacy ER & Urgent Care pioneered the hybrid healthcare model in 2008. Now Legacy's 6 hybrid convenient care locations provide patients instant access to a full-service emergency room with the opportunity to only pay for the level of care needed.

Over 80% of the 90,000 patients we treat every year are billed at urgent care levels, saving over $13M annually in unnecessary ER bills. Legacy has a dedicated ER staff trained in customer service which means quality human to human care. Imagine that; a new standard in healthcare is here.

12686 public reviews for Legacy ER & Urgent Care
Rating of 9.5
from 0 - 10
84
Net Promoter Score®
Ratings are based on the last 12 months

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One of the nurses (I don’t know her name but it was a girl with brown hair) did a terrible job at administering the IV. I went to get blood drawn for at Covid antibody test and she failed to put in my IV correctly TWICE! Not just me, she did the same thing to my brother. It was a very painful experience. She was very nice and the doctor that helped her out was great, but I would definitely recommend she get some further training before operating on someone else. I would hate for another person to endure this same pain that I did. How do you administer FOUR improper IV’s in the span of 10 minutes!?! Absurd.

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We live in McKinney almost to Melissa and I continue to come to this facility. The staff and physicians are always friendly. This is my go to place.

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sorry to hear Legacy no longer accepts Medicare (reason for my lower ratings) we are very disappointed we were very satisfied with Dr. Pricket and his staff I could go on but I'll leave at at that.

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From start to finish everyone was very kind and professional. The Dr. explained everything in detail. I have walked out of other emergency care facilities that I felt was not up to cleanliness standards. Legacy ER IS extremely clean and definitely made me feel safe due to this Covid-19 outbreak with all their procedures in place.

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