Legacy ER & Urgent Care Reviews

Health Care

Legacy ER & Urgent Care pioneered the hybrid healthcare model in 2008. Now Legacy's 6 hybrid convenient care locations provide patients instant access to a full-service emergency room with the opportunity to only pay for the level of care needed.

Over 80% of the 90,000 patients we treat every year are billed at urgent care levels, saving over $13M annually in unnecessary ER bills. Legacy has a dedicated ER staff trained in customer service which means quality human to human care. Imagine that; a new standard in healthcare is here.

10563 public reviews for Legacy ER & Urgent Care
Rating of 9.5
from 0 - 10
85
Net Promoter Score®
Ratings are based on the last 12 months

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Checking process was quick, went into the triage area to get vitals and collect information almost immediately. The doctor was in my room within a minute of me being place in there. This is not my first time here and as always the staff, nurses, and doctors have always been caring, polite, and helpful. I recommend this place for sure!

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I was panicked when I cut my finger badly at 5:30 on a Sunday night. Where do I go that is open? I found your facility on the internet and could not have been more pleased. Your staff was busy but I never felt rushed. From the moment I walked in, I was warmly welcomed (by all staff) and the nurse wrapped my hand before I finished filling out the paperwork. All the staff kept me informed of my progress/who was coming next. I went in expecting a 3-hour visit (I knew I would need stitches) and was on my way home in about an hour.

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Dr. Prickett is an amazing Doctor!

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Good service. Friendly staff.

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Theresa the Radiology tech was amazing she was very compassionate and kind yet knowledgeable and didn’t sugarcoat anything for me which I really appreciate

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Always top notch service & care EVERY visit

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Both my recent visits were concerning weekend ear infections for both my children over a three week period. I am still not sure of what the cost will be.

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