The support received by our Customer Success Manager Eliz is really great. She is very knowledgeable about the tool and if the case is more elaborated, she takes the proper time and resources to find the best solution or answer to my needs. The tool itself is very good but still needs some more flexibility to cases outside the standard offering (e.g. no standard support for anonymous links, need for additional work on back-end to upload historical CES data, permission level for different users, etc).
