CustomerGauge Reviews

Technology

(380 public reviews)
Rating of  8.8  from 0 - 10
CustomerGauge
10/10

I still think that the academy could do with a bit of improvement for usability. But once you understand the platform it is easier to navigate.

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10/10

I would like to thank our CSM Monte Kozmits and the larger CG team, as we\'ve continued to evolve our program: attributing revenue and improving the engagement in our survey response and with our team the feedback and recommendations from Monte and team have been critical in our success

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8/10

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10/10

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10/10

Great product, great people! Keep doing what you are doing. Monte rocks!

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9/10

Gostaria de um pouco mais de atenção com melhorias apontadas.

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9/10

CustomerGauge chegou de maneira discreta e vem transformando a empresa. É de extrema relevância tratarmos as melhorias de processo como estratégia organizacional. Não é sobre atingir um número, é sobre olhar para dentro e dar o nosso melhor por nossos clientes/consumidores. Um NPS alto é consequência das nossas ações diárias e relacionamento com os stakeholders.

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9/10

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10/10

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9/10

- Implementation of saving recurring export settings - DB upload for survey submission greater than 2000 rows per file

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About CustomerGauge

CustomerGauge is a software-as-a-service platform that helps clients improve and monetize the customer experience.

The system automatically measures and analyzes feedback, reduces churn through close-loop tools, and helps retain customers using the industry-standard metric Net Promoter System®.

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