I think that our own internal restricted ability to drive the multiple use cases utilising the CG platform has prevented us for exploiting these features. The CG team are always responsive and supportive, I particularly enjoyed the engagements with Cary as it always topped up our energy. Referrals are the best measure of CX success, I am moving to another organisation next week and will be looking to introduce CG into their CX program. Janis has my contact details.
