CustomerGauge Reviews

Technology

(415 public reviews)
Rating of  8.3  from 0 - 10
CustomerGauge
9/10

I like very much the fact that we see a real alignment between NPS and sales, when NPS drops we immediately see a drop also in sales.

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9/10

The tool is very valuable but as a large business, we still face many issues on adjusting our CRM to enable the full use of the services.

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9/10

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10/10

I think this program is a great way to show NPS...and training on the system is wonderful. With the system you can show them each step and break it down for them. Wonderful tool this is.

Comment by CustomerGauge:

Thank you for your feedback! We are very pleased to hear that.

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9/10

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10/10

The team has been absolutely amazing so far. All my questions have been answered and any concerns addressed. Great Job!!1

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10/10

So excited to be working with a team of people that make our needs feel like a priority!

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10/10

Customergauge has given me the tools to efficiently and quickly turn detractor customers into promoters. The account managers are supportive of our business practices and able to answer the individual needs of my business.

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10/10

The support we get from the team is great. Thanks

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10/10

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About CustomerGauge

CustomerGauge is a software-as-a-service platform that helps clients improve and monetize the customer experience.

The system automatically measures and analyzes feedback, reduces churn through close-loop tools, and helps retain customers using the industry-standard metric Net Promoter System®.

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Our promise to you We - CustomerGauge - guarantee you that we only publish real, authentic reviews from customers who interacted with this company.