CustomerGauge Reviews

Technology

(401 public reviews)
Rating of  8.9  from 0 - 10

I cannot fault the support we have when an issue arrises. always contacted immediately and issue resolved seamlessly

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Very good support provided by your teams when we report an issue or send enhancement idea. I am also very happy with the engagement shown by CG to make sure we will succeed with our NPS program.

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I\'ve been contacting the support team a lot recently and I\'m impressed by how quick they replied and adjusted the settings as required. This makes (they make!) a big difference.

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Thank you for the great product and excellent service. Big thank you to Monte Kozmits for taking such good care of us!

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CG should focus on B2C aspect of NPS and CSAT as its important for Telcos

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I especially appreciate the support because I still do not master the tool (not using it enough). But I really love the tool, immediate analysis, closing the loop etc...

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Working with the team has been a dream, I\'m very happy with all aspects of the service and the customer gauge platform.

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