I ordered the wrong blind but your customer service person sorted out a return and refund and also encouraged me to reorder quick as a discount was available. Best ever customer service from anyone.
Product is very poor, customer service is diabolical and technical support was “give each side a shake and a whack” Unbelievable, will be uploading to trustpilot with photos.
I called twice to speak to someone in customer service. Waited over 10 minutes each time and hu g up. Ordered 5 sample blind fabrics through your website and received 3, two of which were the same !! Not impressed.
Delivery was held up and tracking was no available but after speaking to customer services the issue was resolved and items were delivered the following day. :-)
I cannot comment positively as I have not received the blind yet. I have the delivery note dated 11th August 2023 but no blind so far! If I ever receive the blind I will comment further on its quality and suitability. Graham Smith