The delivery date was advised but no options available if I was planning to be out. I contacted Velux by email and they phoned me back - excellent customer service but shouldn\'t have been necessary
Good quality products. Web site confusing in places, possibly because of the number of product options available
Swift and knowledgeable help by staff enabled me to replace ten year old blinds on very old windows! Great result!
The website was not clear as to whether I needed to purchase addition parts e.g. installation kit and controller to fit these powered blinds to existing powered windows. However if additional parts are necessary I am sure that delivery and service will be as swift as the original experience.
This was a replacement for a 10 year old one. Delighted it\'s so easy to get a replacement that is so simple to install
Great video showing how to install the blinds, can be done by anyone with little experience