I made a mistake with the delivery address but CS dealt with it quickly and was redelivered quickly.
The instructions were not very clear in highlighting that a special screwdriver was included and needed to be used.
Requested a delivery date of April Monday 22nd as I work offshore and wasn\'t back till the 20th . It says on invoice delivery date 22nd but was delivered on Wednesday 17th to a neighboor. Why put on your website a delivery to my convenience when I know I would be home if your just going to deliver whenever you want .
oh yes , right why is it that every company feels the need to get a review , ( I bouht one product , It was exactly what i wanted it fitted and it does its job I would expect nothing less from yours or anybody else company) your help department was spot on when i rang with a question and stayed on the phone while I rectified it . Now I\'m on the tools and work on houses every day , but for the life of me i could not figure out the picture instructions for the blind i was to fit . perhaps thats an area you could look at >
Great product , better than expected , will be interested to see how it endures over time and use
Velux are the best on the market in my opinion. Anything else would be an unacceptable compromise.,
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Sue Lear
10/10
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My only negative is that the colour was bluer than it appeared on the website. I wanted a more green colour