The blind you supplied had a fault with it. it was very promptly replaced by you without hesitation. Many thanks for the excellent service.
Half order was delivered without information about second half delivery to follow. This necessitated me contacting customer services unnecessarily.
I misread the instructions for fitting - I sent an email which was quickly responded to - I contacted the helpline number and the lady I spoke to went away and came back with the correct instructions from a fitting engineer - at all times being helpful and courteous.
I ordered the wrong ref, was so impressed with the customer service and helpfulness. I\'ve returned the blinds waiting for the sale to re order. Was a bit upset at my mistake but your ladies were really helpful and kind.
I was a little disappointed that we had to wait nearly 2 weeks for this to arrive. Are they not kept in stock? Surely not made to order as they are a standard size/fit?