OUR TEAM - GREAT CUSTOMER SERVICE
We have a friendly team of specialists in Roof Window solutions. We are happy to answer any questions, give advice or any assistance you might need.
QUICK DELIVERY
We want to offer our customers the best experience of online shopping. We aim to deliver your goods between 2-5 working days, unless we state differently in your order confirmation.
HIGH QUALITY PRODUCTS
In our shop you will find a wide range of contemporary and innovative Roof window products and solutions from two brands: VELUX and Solstro.
As part of VKR and VELUX Group, we offer you a wide range of solutions that will help you take your projects to the next level!
Our promise to you
We - CustomerGauge - guarantee you that we only publish real, authentic reviews from customers who interacted with this company.
About Net Promoter®
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
Comment by TheRoofWindowStore.co.uk:
This comment has been anonymized based on Customer request