Legacy ER & Urgent Care Reviews

Health Care

Legacy ER & Urgent Care pioneered the hybrid healthcare model in 2008. Now Legacy's 6 hybrid convenient care locations provide patients instant access to a full-service emergency room with the opportunity to only pay for the level of care needed.

Over 80% of the 90,000 patients we treat every year are billed at urgent care levels, saving over $13M annually in unnecessary ER bills. Legacy has a dedicated ER staff trained in customer service which means quality human to human care. Imagine that; a new standard in healthcare is here.

9300 public reviews for Legacy ER & Urgent Care
Rating of 9.4
from 0 - 10
83
Net Promoter Score®
Ratings are based on the last 12 months
legacy-er-urgent-care
10/10

I highly recommend LegacyER & Urgent Care in Coppell. The staff is wonderful and I was in and out quickly. Diagnosis and instructions were given and I also appreciate the follow-up call the next day. Sorry I wasn't home to answer it, but still appreciated!

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legacy-er-urgent-care
10/10

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legacy-er-urgent-care
10/10

The ease of reception adding new insurance and immediately verifying deductible met and how quickly I was brought to the back and moments later being seen and treated by the physician. Once treatment plan was developed the medical assistance came in shortly after as well. I spent less than 40 min from check in to receiving care. When you’re sick you just want to be in & out and I greatly appreciated that.

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legacy-er-urgent-care
10/10

Great care and follow up recommendations.

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legacy-er-urgent-care
10/10

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legacy-er-urgent-care
9/10

ER should have MRI, they did a ct scan but unforntunately they send me with my results and recomendation and one was to do a MRI. In my case their diagnosis needs an urgent MRI that they did not do it.

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legacy-er-urgent-care
10/10

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legacy-er-urgent-care
10/10

From the very start, everyone was very friendly and attentive. When I needed extra tests, their facility was able to provide those ER services for me. Going here was much faster and comfortable than it would have been to go to the hospital ER. I have been to Legacy ER and Urgent Care two times, and both times had a great experience. I would highly recommend it to anyone.

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legacy-er-urgent-care
10/10

The technician that assisted me was so amazing.

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legacy-er-urgent-care
10/10

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