Kuoni (UK) Reviews

Travel

(16547 public reviews)
Rating of  9.6  from 0 - 10
kuoni-(uk)
0/10

booking ref 1592358 booked and paid 9th jan on request for holiday as advised by your travel advisor, from then until 16th jan had no contact from your adviser unless we called in store or we rang. arranged to go into store on 16th and was told by morgan cannot confirm any details as she was waiting for health and safety checks to be carried out on hotels, bearing in mind now it was a week until we were due to fly. We were not happy with this and morgan advised she could'nt guarantee the holiday we had booked would be as brochure so we mutually agreed to cancel the booking. We actually booked with kuoni because we thought that you were one of the best travel agents around, do not think this anymore.

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